Our Team

Anne-Marie Taylor

Client and Business Administrator

Anne-Marie Taylor

Anne-Marie is the first point of contact at mlplaw, welcoming clients and enquirers via phone, live chat and in person. She plays a key role in ensuring that each client experience is personal, professional and seamless—whether taking details of new enquiries, booking meetings or connecting clients with the right solicitor.

 

Alongside reception duties, Anne-Marie manages the office calendar, prepares for meetings, and supports the smooth daily running of the firm. She also contributes to mlplaw’s online presence by assisting with social media activity, helping to keep communications clear, consistent and engaging. Anne-Marie brings to mlplaw a strong background in client care, organisation and professional communication. She is passionate about creating a smooth and positive experience for everyone who engages with the firm.

 

Before joining mlplaw, Anne-Marie worked for over 15 years in the NHS and healthcare sector. She began as an R&D Information Officer at Manchester University NHS Foundation Trust, where she supported clinical trials and served as a key contact for NHS staff and university researchers across Greater Manchester and East Cheshire. She went on to become a Research Management and Governance Officer for the National Institute for Health Research (NIHR), advising on the setup and compliance of clinical trials in line with national research frameworks. She later worked as a Palliative Care Support Manager for Macmillan Cancer Support, helping to redesign end-of-life care services across Warrington and promoting best practice within the local NHS.

 

Outside of work, she enjoys walking in the Cheshire countryside, organising get-togethers for friends and family, travelling to Italy, and reading.
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